CONDITIONS OF SALE

Terms of Sale:

Legal age requirement: You must be of legal drinking age(18) to use this website and to order goods or services from Bx Wine.

Unit of sale: All wines are sold by the bottle unless otherwise stated.

VAT: All prices include VAT.

Ordering:

How to order: Orders may be placed via our website or by email to info@bxwine.co.za.

Order approval: Payment should only be made after your order has been approved by Bx Wine.

Payment:

Accepted methods: We accept bank transfer, Visa, and Mastercard.

Unsettled Accounts: If payment is overdue, we reserve the right to suspend deliveries or collections until the account is settled.

Cancellations and Availability:

Right to cancel: Bx Wine reserves the right to cancel orders in whole or in part as circumstances require.

Out of stock after payment: If goods or services become unavailable after payment, you will receive a full refund for the unavailable items.

Pricing Errors:

Mistakenly under-priced items: In the event that any item or service is inadvertently listed at an incorrect price, Bx Wine shall not be obligated to supply such item or service at the stated price, provided that notification of the error is given prior to delivery or commencement of the service. Should you elect not to proceed following such notification, Bx Wine will issue a full refund of any amounts already paid.

Inspection and Claims:

Inspect on delivery or collection: You are required to inspect all goods at the time of collection or delivery. Reporting Issues In the event of incorrect fulfilment or damage, Bx Wine must be notified within three (3) days of collection or delivery. Claims submitted after this period shall not qualify for a refund.

Returns Policy: Bx Wine shall make every reasonable effort to fulfil all orders accurately. Incorrect Items In the event that any item delivered does not correspond with your order, Bx Wine will, at its discretion, either correct the error or issue a full refund, at no additional cost to you. Inspection and Notification You are required to inspect your order upon delivery or collection and to notify Bx Wine of any discrepancies or issues within three (3) days. Claims submitted after this period may not qualify for a refund or replacement.

If you have questions or need assistance with a return, please contact info@bxwine.co.za.